Effective Date: April 15th, 2018
Last Modified: January 3rd, 2019
Intelifone is operated and your personal data is collected by Snow Labs, Inc.
(hereinafter, the “Company”, “we”, or “us”).
We are committed to the protection of your privacy while you use Intelifone.
TYPES OF COLLECTED PERSONAL DATA & MANNER OF COLLECTION
Through your use of Intelifone, you will be subject to collection of your personal data and different manners of collection. We respect data minimization principles and we collect only the following types of personal data:
PURPOSES OF YOUR PERSONAL DATA
We primarily use your personal data to provide Intelifone to you as well as any Services requested by you.
If you contact us by email, phone, or through any contact forms, we will use your personal data to provide you with the requested customer support, respond to your requests, and answer your questions.
PROTECTION OF PERSONAL DATA:
We employ organizational and technical security measures to protect your personal data, such as limited access to your personal data, secured networks, encryption, and anonymization.
We use secure physical and digital systems to store your personal data. We ensure that your personal data is protected against unauthorized access, disclosure, or destruction by utilizing practices that are consistent with standards in the industry to protect your privacy and by using the Google Cloud platform for our servers.
After your account is created, we generate a unique authentication token. This authentication token is then stored in the encrypted “keychain” on your phone. Intelifone uses this unique token to ensure the proper identification and security of your personal data for use with our server.
All data transmitted between the Intelifone application and our servers is encrypted.
Please note, however, that no system involving the transmission of information via the Internet or the electronic storage of data, is completely secure. Although we take the protection and storage of your personal data very seriously and we take all reasonable steps to protect your personal data, we cannot be responsible for data breaches that occur outside of our reasonable control.
STORAGE OF PERSONAL DATA
HOW PERSONAL DATA IS SHARED OR DISCLOSED
In certain cases, we may disclose your personal data to third parties that provide us with technical support (e.g., our hosting, data storage, and developing providers), business assistance, or we are requested to do so by public authorities. Please note that some third parties may be located outside the jurisdiction in which you reside.
Our disclosure of your personal data is limited to the following cases:
Please note that we do not share, sell, or otherwise provide your personal data to any third-party advertisers.
We may utilize third party service providers (hereinafter, the “Third Party Service Providers”), from time to time, or all of the time, to help us to operate Intelifone, and provide you with the Services. Such Third Party Service Providers may include information storage companies (such as cloud storage providers), online application marketplaces, payment processors, or billing storage companies (such as the Apple iTunes Store), and user information logistics providers (such as Google Analytics or other analytics company which helps us track general user information and usage). We use the collected analytics information to understand patterns of, usage of, and to improve Intelifone.
We also utilize the cloud communication platform Twilio to provide our underlying enhanced communication services to you. Twilio will have access to the files containing records of all the calls made and messages sent through Intelifone, and the phone numbers of all Intelifone users, simply to assist in our provision of the Services to you.
ACCEPTANCE OF RISK
We do not allow use of Intelifone or any of our Services by users under the age of 18 (eighteen). As such, we do not collect, store, or otherwise use any personal data from any minors.
By using Intelifone, you can exercise the following rights:
The iCloud authorization you provide us is an integral part of Intelifone. If you choose not to provide your iCloud authentication to us, you will not be able to use Intelifone or any of the Services thereon.
If you wish to access in a format convenient for you, modify, or delete any personal data we may have about you, you may do so by contacting us at firstname.lastname@example.org.We will reply to your request as soon as possible but no later than 2 weeks.
If you would like to submit a complaint to us about the way in which your personal data is handled, please contact us by using the contact details indicated in the section “Customer service contact information”. After you submit such a complaint, we will contact you within 3 business days confirming that we have received your complaint. Afterwards, we will investigate your complaint and provide you with our response within a reasonable timeframe but no later than 2 weeks.
If you are a resident of the European Union and you are not satisfied with the outcome of your complaint submitted to us, you have the right to lodge a complaint with your local data protection authority.
MARKETING AND ADVERTISING
We DO NOT send you any direct marketing communications or contact you directly for advertising purposes without obtaining your prior consent, unless we would like to inform you about the Services that are similar to the Services that you already use through Intelifone.
If you would like to receive brochures, updates of our new Services, or our newsletters, you can sign up for a newsletter through Intelifone. By subscribing for a newsletter, you agree to receive marketing communication from us.
At any time, you can opt-out from marketing communication by using the following methods:
The personal data you submit to us for subscribing for a newsletter will be used for delivering the newsletter only. If necessary, from time to time, we may send you important information about Intelifone, such as announcements about the major updates of Intelifone, data breaches, or other privacy-related matters. Please note that such communication does not fall within the scope of direct marketing communication and it will be sent only in exceptional cases.
CUSTOMER SERVICE CONTACT INFORMATION
Email address: email@example.com
MODIFICATIONS AND REVISIONS